Last Updated: January 15, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and ShopRouterPro ("we," "our," or "us") governing your use of our manufacturing routing software service ("Service").
By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
ShopRouterPro provides cloud-based manufacturing routing software that enables users to:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
CRITICAL: EXPORT CONTROL RESTRICTIONS
ShopRouterPro is NOT ITAR-compliant and is NOT certified for storing defense-related technical data or export-controlled information.
YOU ARE STRICTLY PROHIBITED FROM:
COMPLIANCE RESPONSIBILITY:
You are solely responsible for ensuring compliance with all U.S. export control laws, including but not limited to the International Traffic in Arms Regulations (ITAR) (22 CFR 120-130), Export Administration Regulations (EAR) (15 CFR 730-774), and any other applicable export control regulations.
VIOLATION CONSEQUENCES:
Violations of ITAR can result in civil penalties up to $1,000,000 per violation and criminal penalties including imprisonment. By using this Service, you acknowledge that you understand these risks and will not upload any controlled technical data.
FOR DEFENSE CONTRACTORS:
If you require ITAR-compliant infrastructure, please contact us about our on-premises deployment option at support@shoprouterpro.com.
Disclaimer: ShopRouterPro is designed for commercial manufacturing operations. The platform uses cloud infrastructure that may not meet ITAR or DFARS cybersecurity requirements. We do not warrant compliance with any export control regulations.
You must be at least 18 years old to use the Service. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
You are responsible for:
Accounts are associated with organizations. Each organization can have multiple users with different permission levels. Organization owners have full control over the organization and billing.
Free plan includes:
Free plan is available indefinitely but subject to the usage limits above.
Pro plan includes:
Price: $99/month or $990/year (billed annually)
You may upgrade or downgrade your plan at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.
Payments are non-refundable except as required by law or as expressly stated in these Terms. We do not provide refunds for partial months or unused service.
If a payment fails, we will attempt to charge your payment method again. If payment fails repeatedly, we may suspend or downgrade your account to the Free plan. You remain responsible for any outstanding amounts.
We may change our pricing with 30 days advance notice. Price changes will not affect your current billing period. Continued use of the Service after a price change constitutes acceptance of the new pricing.
You may cancel your Pro subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You will retain access until then.
We may suspend or terminate your account if you:
Upon termination, you will lose access to the Service and your data. We may delete your data after 30 days. We recommend exporting your data before cancellation.
You agree not to:
You retain all rights, title, and interest in the data and content you upload to the Service ("Your Content"). We do not claim ownership of Your Content.
You grant us a limited, worldwide, non-exclusive license to use, store, and process Your Content solely to provide and improve the Service. This license terminates when you delete Your Content or close your account.
You are solely responsible for Your Content. You represent and warrant that:
We implement reasonable security measures to protect Your Content, but we cannot guarantee absolute security. You are responsible for maintaining backups of Your Content.
ShopRouterPro, including all software, designs, text, graphics, and other content (excluding Your Content), is owned by us and protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business purposes, subject to these Terms.
"ShopRouterPro" and related logos are our trademarks. You may not use them without our prior written permission.
IMPORTANT:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.
IMPORTANT:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless ShopRouterPro and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including attorney fees) arising from:
The Service may integrate with or contain links to third-party services (Stripe, Google, etc.). We are not responsible for third-party services and your use of them is subject to their own terms and policies.
Before filing a claim, you agree to contact us at support@shoprouterpro.com to attempt to resolve the dispute informally. We will work in good faith to resolve disputes.
Any dispute not resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. Arbitration will take place in the United States.
You agree that disputes will be resolved on an individual basis and waive any right to participate in a class action lawsuit or class-wide arbitration.
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
We may modify these Terms at any time. We will notify you of material changes by:
Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign these Terms without our consent. We may assign these Terms at any time.
Provisions that by their nature should survive termination (payment obligations, disclaimers, limitation of liability) will survive.
If you have questions about these Terms, please contact us:
Email: support@shoprouterpro.com
Website: https://shoprouterpro.com
By using ShopRouterPro, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.